How to Remove Posts and Complaints logo for is one of the more civilized complaint sites online. It is run by a U.S.-based company in Chicago called Sagacity Corporation. To be “sagacious” is to have good judgment, be knowledgeable and shrewd. Like most complaint sites, enables anyone to post whatever they want but it fairly clearly spells out that it wants truthful complaints.  We can remove complaints but recommend that you follow its procedures too – because the site at least has  meaningful removal policies. wants its complaints to be, among other things:

  • An actual, firsthand experience of a consumer
  • Written by the actual consumer
  • G-rated, so it is suitable for family audiences.
  • Constructive, so not just a bash.
  • They want the complaint author to be attempting to get some sort of resolution.

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How to Remove The Dirty Posts

Remove The Dirty PostsAs hated complaint sites go, is one of the most visually interesting while also being outspoken about its first amendment rights. Anyone can post pretty much whatever they want on The Dirty, and the site’s founder Nik Richie will defend it, I imagine, to the death.

We can remove posts, but the site continues to grow in authority due to its nearly constant flow of salacious content. There’s lots of bashing and lots of T & A.

In its defense, The Dirty publishes an exhaustive list of legal frequently asked questions. Most focus on why they won’t remove anything posted on the site, save of a few narrowly specific exceptions.Read more

How to Remove Pissed Consumer Reviews

As names go for complaint sites, this one certainly resonates well with any customer who gets upset and wants to vent. Although somewhat indelicate in language, we all do get “pissed off” by companies and therefore become a “pissedconsumer.” The website with that very name,, has been steadily growing in popularity, much to the chagrin of many business owners.

As I like to say, we can remove Pissed Consumer reviews, but it doesn’t mean we have to be fans of the site.

Claiming more than 350,000 reviews covering 48,000 companies in more than 100 industries, the site appears rather transparent about its complaints. Companies like Direct TV, Pizza Hut, Walmart, AT&T, Lowes, Best Buy and UPS are some of its most complained-about companies, and a heat map shows popular cities for reviews. As one might imagine, big cities like New York, Chicago and Los Angeles have the most complaints, but pissed consumers in cities like Pittsburgh, Memphis and Albuquerque also get their licks in.Read more

How to Remove Complaints Board Messages and Complaints

remove complaints board webfactcheck.comWithout question, the Internet opened up communications to the entire world. Yet enabling anyone to say whatever they want – about anything – has many downsides. We can remove Complaints Board complaints and messages from Google search, but it doesn’t mean we like everything that the site stands for.

Complaint websites, such as, fill a need in the overall online community but also empower people to spread negative information and, unfortunately, lie and mislead.

In a perfect world, individuals would post information to sites like this with only the best of intent. And, it’s not a bad thing that consumers have a chance to voice their opinions. The problem is that basically hands the Internet microphone to anyone who wants to say something and doesn’t police what is next blasted-out for the world to hear.

If you check the site’s terms of use, you will see that accuracy is not part of its mission. Here are few highlights:

  • Not responsible for validity of consumer complaints.
  • Not responsible for providing responses or notifying those who receive complaints.
  • Will only remove a posted message if ordered to by a court.
  • The site assumes the writer has positive intent. (I love this one because I don’t think a complaint is ever intended to be positive.)
  • The site does not edit or censor posts, but it doesn’t investigate for accuracy either.

You can read the terms of use yourself and see that I’m not exaggerating. The site is strictly serving as a mouthpiece, and no one is checking the facts or helping those who get attacked.

We have developed strategies to take on Complaints Board and remove Complaints Board postings. Contact us to discuss and we can give you options.

If you have had experiences with, please share them on our How to Remove Forum.


Call me to discuss your online issue at 888-960-0086, ext. 701

Call me to discuss your online issue at 888-960-0086, ext. 701

3 Pieces of Advice From an Online Reputation Fixer Online FixerOriginally published on

By John P. David, Partner, and President, David PR Group

For the past two years, I have been building a segment of my business around helping people with online problems.

Striving to get negative content removed from search on behalf of my clients has been, without question, one of the most interesting things I have done in my 25-year career in public relations.

I gained interest in the practice due to a number of factors. Part of it was directly related to hearing an increasing number of online horror stories, and the other part of it has to do with my sometimes overly righteous personality. I have strong opinions about what is fair and what is unfair in life, and the Internet can be incredibly unfair. It enables people to say almost anything they want. The door to the online world is wide open for crazy people, mean people and folks with an axe to grind.

As I develop my own reputation as something on an online reputation fixer, I have learned that a huge number of folks have issues with our digital world. The Internet plays a major role in how we are perceived, and many of the challenges facing PR professionals today have to do with online issues. Quickly and steadily, the two worlds are starting to collide.

By the way, it’s not always people who have done something terribly wrong who have online troubles. In many cases, folks find themselves in a bad spot because of an honest mistake or an act of immaturity that gets catalogued digitally. Though I hold client engagements in the strictest of confidence, there are some lessons to be learned from them, particularly if we change the names to protect the digitally disenfranchised.Read more

How to Remove a Hate Blog

How to remove a hate blogFew things can do more damage to a person’s or organization’s online reputation than a hate blog. Often created anonymously and sometimes by very web-savvy individuals, a negative blog can put an immediate dent in search engine results of even the most sophisticated individuals and businesses.

The word blog is a shortened form of the term “web log,” and it was first coined in the late 1990s. Blogs were originally thought of as simple, online diaries. They were first written by individuals who memorialized their lives and pontificated on a number of subjects. Blogs were esoteric in the early days but then some clever entrepreneurs created easy-to-use blogging platforms (like Blogger, Tumblr and WordPress) – making it simpler for anyone to “blog.” Blogger was later purchased by Google which helped bring blogging to the masses.

Some blog sites have morphed into bona fide news sites — think Huffington Post or Nate Silver’s 538 blog. Others remain simple, homespun entertainment and hobbyist websites. The blog has truly helped democratize communication around the world. Yet as many have quickly figured out, with freedom of expression comes people who may not be happy with certain businesses or people.Read more

Managing Online Brand Hate


PR Daily recently published our blog post about Managing Online Brand Hate.

When confronted with negative online content that hinders your business or damages your organization’s reputation, the best advice is to remain calm and make a sound assessment. While the first reaction may be to blast away at the hate blog, defamatory post, negative news article or nasty review, brand managers have found that it makes more sense to slow down and develop a strategy before confronting the source, assuming you can figure out who posted the negative information in the first place.

Read the entire article here.


Call me to discuss your online issue at 888-960-0086, ext. 701

Call me to discuss your online issue at 888-960-0086, ext. 701

Being “Off the Grid” May Damage Your Online Reputation in Huffington Post


The Huffington Post regularly runs our articles on online reputation management and how to handle online issues.  This piece explains why being off of social media sites and keeping a low profile might be a mistake, particularly if you have to deal with an online reputation crisis.

Read the full story here:


Call me to discuss your online issue at 888-960-0086, ext. 701

Call me to discuss your online issue at 888-960-0086, ext. 701

How to Remove Negative Google Search Results

When confronted with negative search results on Google that are hindering your business or damaging your reputation, our best advice is to try to remain calm and make a sound assessment.  While the first reaction may be to try to blast away at the hate blog, defamatory post, negative news article or nasty review, we have found that it makes more sense to slow down and figure out a strategy before confronting the source — assuming you can figure out who posted the negative information in the first place.Read more

Every Business Needs a Reputational Firewall

rep firewall

The Huffington Post regular runs articles we have written about online reputation management and how to manage and remove search results from Google.  Learn how every business needs a reputational firewall.  Full article can be read here: