How to Remove Complaints.com Posts and Complaints

WebFactCheck.com logo for Complaints.comComplaints.com is one of the more civilized complaint sites online. It is run by a U.S.-based company in Chicago called Sagacity Corporation. To be “sagacious” is to have good judgment, be knowledgeable and shrewd. Like most complaint sites, Complaints.com enables anyone to post whatever they want but it fairly clearly spells out that it wants truthful complaints.  We can remove Complaints.com complaints but recommend that you follow its procedures too – because the site at least has  meaningful removal policies.

Complaints.com wants its complaints to be, among other things:

  • An actual, firsthand experience of a consumer
  • Written by the actual consumer
  • G-rated, so it is suitable for family audiences.
  • Constructive, so not just a bash.
  • They want the complaint author to be attempting to get some sort of resolution.

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How to Remove The Dirty Posts

Remove The Dirty PostsAs hated complaint sites go, TheDirty.com is one of the most visually interesting while also being outspoken about its first amendment rights. Anyone can post pretty much whatever they want on The Dirty, and the site’s founder Nik Richie will defend it, I imagine, to the death.

We can remove TheDirty.com posts, but the site continues to grow in authority due to its nearly constant flow of salacious content. There’s lots of bashing and lots of T & A.

In its defense, The Dirty publishes an exhaustive list of legal frequently asked questions. Most focus on why they won’t remove anything posted on the site, save of a few narrowly specific exceptions.Read more

How to Remove Scam.com Posts

webfactcheck can remove scam.com postsScam.com is another of the complaint websites that has built authority by enabling anyone to say whatever they want online. Just the idea of being on this site should scare the heck out of any company. What’s worse than being called a scam? Sure, a company might have a problem with a customer who then lodges a “complaint.” But complaints can usually be remedied in some manner. In business, being called a scam is like a mortal wound.

We can remove scam.com posts, but as I have said before it doesn’t mean that we have to agree with how the site operates and the damage that it can cause.

I guess the main beef with sites like Scam.com is that they let anyone say anything they want but then don’t really do anything else. Back in the golden age of television news, shows like 60 Minutes and 20/20 (and to a lesser extent local consumer reporters) would uncover actual scams and then actually do something about it. The great Mike Wallace would chase down executives who scammed people and make them answer for their ill-gotten gains. Even consumer groups provided some relief for folks who were legitimately scammed. Sadly, sites like Scam.com seem to mainly promote an open forum that does as much harm as good to companies, institutions and brands.Read more

How to Remove Pissed Consumer Reviews

As names go for complaint sites, this one certainly resonates well with any customer who gets upset and wants to vent. Although somewhat indelicate in language, we all do get “pissed off” by companies and therefore become a “pissedconsumer.” The website with that very name, Pissedconsumer.com, has been steadily growing in popularity, much to the chagrin of many business owners.

As I like to say, we can remove Pissed Consumer reviews, but it doesn’t mean we have to be fans of the site.

Claiming more than 350,000 reviews covering 48,000 companies in more than 100 industries, the site appears rather transparent about its complaints. Companies like Direct TV, Pizza Hut, Walmart, AT&T, Lowes, Best Buy and UPS are some of its most complained-about companies, and a heat map shows popular cities for reviews. As one might imagine, big cities like New York, Chicago and Los Angeles have the most complaints, but pissed consumers in cities like Pittsburgh, Memphis and Albuquerque also get their licks in.Read more

How to Remove Complaints Board Messages and Complaints

remove complaints board webfactcheck.comWithout question, the Internet opened up communications to the entire world. Yet enabling anyone to say whatever they want – about anything – has many downsides. We can remove Complaints Board complaints and messages from Google search, but it doesn’t mean we like everything that the site stands for.

Complaint websites, such as Complaintsboard.com, fill a need in the overall online community but also empower people to spread negative information and, unfortunately, lie and mislead.

In a perfect world, individuals would post information to sites like this with only the best of intent. And, it’s not a bad thing that consumers have a chance to voice their opinions. The problem is that Complaintsboard.com basically hands the Internet microphone to anyone who wants to say something and doesn’t police what is next blasted-out for the world to hear.

If you check the site’s terms of use, you will see that accuracy is not part of its mission. Here are few highlights:

  • Not responsible for validity of consumer complaints.
  • Not responsible for providing responses or notifying those who receive complaints.
  • Will only remove a posted message if ordered to by a court.
  • The site assumes the writer has positive intent. (I love this one because I don’t think a complaint is ever intended to be positive.)
  • The site does not edit or censor posts, but it doesn’t investigate for accuracy either.

You can read the terms of use yourself and see that I’m not exaggerating. The site is strictly serving as a mouthpiece, and no one is checking the facts or helping those who get attacked.

We have developed strategies to take on Complaints Board and remove Complaints Board postings. Contact us to discuss and we can give you options.

If you have had experiences with ComplaintsBoard.com, please share them on our How to Remove ComplaintsBoard.com Forum.

–John

Call me to discuss your online issue at 888-960-0086, ext. 701

Call me to discuss your online issue at 888-960-0086, ext. 701

3 Pieces of Advice From an Online Reputation Fixer

WebFactCheck.com Online FixerOriginally published on PRDaily.com

By John P. David, Partner, WebFactCheck.com and President, David PR Group

For the past two years, I have been building a segment of my business around helping people with online problems.

Striving to get negative content removed from search on behalf of my clients has been, without question, one of the most interesting things I have done in my 25-year career in public relations.

I gained interest in the practice due to a number of factors. Part of it was directly related to hearing an increasing number of online horror stories, and the other part of it has to do with my sometimes overly righteous personality. I have strong opinions about what is fair and what is unfair in life, and the Internet can be incredibly unfair. It enables people to say almost anything they want. The door to the online world is wide open for crazy people, mean people and folks with an axe to grind.

As I develop my own reputation as something on an online reputation fixer, I have learned that a huge number of folks have issues with our digital world. The Internet plays a major role in how we are perceived, and many of the challenges facing PR professionals today have to do with online issues. Quickly and steadily, the two worlds are starting to collide.

By the way, it’s not always people who have done something terribly wrong who have online troubles. In many cases, folks find themselves in a bad spot because of an honest mistake or an act of immaturity that gets catalogued digitally. Though I hold client engagements in the strictest of confidence, there are some lessons to be learned from them, particularly if we change the names to protect the digitally disenfranchised.Read more

How to Remove a Hate Blog

How to remove a hate blogFew things can do more damage to a person’s or organization’s online reputation than a hate blog. Often created anonymously and sometimes by very web-savvy individuals, a negative blog can put an immediate dent in search engine results of even the most sophisticated individuals and businesses.

The word blog is a shortened form of the term “web log,” and it was first coined in the late 1990s. Blogs were originally thought of as simple, online diaries. They were first written by individuals who memorialized their lives and pontificated on a number of subjects. Blogs were esoteric in the early days but then some clever entrepreneurs created easy-to-use blogging platforms (like Blogger, Tumblr and WordPress) – making it simpler for anyone to “blog.” Blogger was later purchased by Google which helped bring blogging to the masses.

Some blog sites have morphed into bona fide news sites — think Huffington Post or Nate Silver’s 538 blog. Others remain simple, homespun entertainment and hobbyist websites. The blog has truly helped democratize communication around the world. Yet as many have quickly figured out, with freedom of expression comes people who may not be happy with certain businesses or people.Read more

How to Remove Negative Google Search Results

When confronted with negative search results on Google that are hindering your business or damaging your reputation, our best advice is to try to remain calm and make a sound assessment.  While the first reaction may be to try to blast away at the hate blog, defamatory post, negative news article or nasty review, we have found that it makes more sense to slow down and figure out a strategy before confronting the source — assuming you can figure out who posted the negative information in the first place.Read more

Digital Is Not Necessarily Forever

One of the Internet’s big secrets is that digital is not necessarily forever. Content can actually be removed from search results and sometimes entirely from cyberspace. I’m not saying it is easy or that removal practices are prevalent, but it can be done.

Human beings are fallible, and we all make mistakes. Sometimes our errors in judgment, both large and small, find their way online. In some cases, people break the law and the details end up on news websites. In other situations, a person slights another person (sometimes unintentionally) and a digital version of the story finds its way online.

Blog sites, social media postings and message boards are often the biggest culprits but mainstream news sites also carry unflattering stories that can be damaging to an individual or a brand.

The common belief is that once something is posted online that it will stay there forever. Many people endure a feeling of helplessness at this thought, but options exist. Here are a few tactics which do not include suppression (so-called driving down) of negative content. Here, we are discussing outright removal.Read more

Online Reputation Management for Recent Grads

With the Web at their fingertips, Millennials constantly plug in and post updates, videos, and photos to their social media accounts. However, with 93% of Millennials using the Internet, you need to stop and think about whether you are using the Internet smartly. It is a brand new world and employers don’t hire the same way that they did when your parents got their first job. In fact, employers don’t hire the same way they did less than a decade ago.

While social media profiles originally started off as a great way to keep in touch with friends, they are key players in the job search process today. Around this time of the year, recent college graduates are looking to enter the workforce and are applying and interviewing for jobs. Along with polishing up your resume, it is essential for grads to be aware of what potential employers will find when researching them online.

More than 40% of hiring managers who research job candidates via social media said they have found information that has caused them not to hire a candidate. And it’s not just jobs that can be at jeopardy. Students have lost scholarships, been kicked off sports teams and even expelled just because of something they posted online.

Here are some tips on online reputation management for recent grads:Read more